Shipping and Delivery
Shipping Duration: Orders are picked once your order is paid in full within the hour. 24/7, 7 days a week.
- We have distribution centres in Melbourne, Monaco, the U.S.A and Hong Kong.
- Depending on stock location Shipping time is typically 4-10 Days
- The total estimated delivery time can be 7-15 days.
- Stock Levels: If the item is available online it will be available.
- If the item is not in stock it will be listed out of stock and you will not be able to purchase the item.
- Rest assured you can buy with confidence if the item is listed and available to buy.
Carriers Used: We use Australia Post, UPS and FedEx for all shipments.
Shipping Costs
Standard Shipping: Flat rate fee of $12.50 per item worldwide applied at checkout.
Tracking Your Order
Tracking Information: Once your order is shipped, you will receive an email with tracking details.
Customs and Duties
International Orders: Customers are responsible for any customs duties, taxes, or fees imposed by their country.
Delivery Delays
Potential Delays: Occasional delays due to customs clearance or other unforeseen circumstances may occur.
If you have any questions or need further assistance, please contact our customer service team at our Melbourne Office below:
Contact us – astonsienna.com.au